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Frequently Asked Questions
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Welcome to the new website for the FAMU National Alumni Association. Do you have a question about the new FAMU NAA website? Click the contact us link at the top of the page to send us a message and we will get back to you with an answer. We may even post your question and its answer on this page. Questions are being put together for individual users as well as group administrators that take care of the chapter and region sites.

Questions for Individuals

I just have general questions about being a member of the FAMU NAA. How can I learn more about the organization? Click here to learn more about the mission of the FAMU NAA and how our members help to carry out that mission.

How do I register on the site? If you are a brand new member of the FAMU NAA, click the Register link at the top of any page to register with the site. However, if you are already a paid member, you do not need to register. Your account has already been created.

I got an email about the website. How do I get started? Click here to view a page telling you how to get started with the website.

I'm a paid member of the FAMU NAA but I didn't get an email telling me how to log in to the new site. What do I do? Please click the Contact Us link at the top of the page to let us know about your situation. We will work to resolve it as quickly as possible.

I'm a life member of the NAA, but the site is telling me I need to renew. Why is that? Life members that are members of chapters have memberships that need renewal every year. When a life member renews their membership, they are only renewing it for the chapter and region of which they are a member, not for the NAA.

Even if a person is a life member and not a member of a chapter, they still need to renew their membership. There is no cost associated with renewing a life membership on the national levelThe purpose of this renewal is to make sure we have current information for all of our members.

I would rather send my dues through my chapter. Is that still an option? Yes, you can still pay your dues to your chapter and region. All of your information and dues will still make it to the NAA. 

My spouse and I share the same email address. Is that okay? No, that's not okay. Each person that will access the site must have their own email address. If you wish to pay for a group of people all at once, go to a local chapter meeting and pay your dues for more than one person at a time or click the contact us link at the top of the page to message the NAA leadership.

I'm registered on the site, but I don't remember my username and password. What do I do? If you do not know your username and/or password, simply click on the link that says forgot my password found near the login form. Answer the questions that come up on that page and you will receive a link in your email that allows you access to your account. Once you are logged in, you will be able to change your username and/or password to one you will remember.

Questions for Group Administrators

How will I know the member information that is in the system for my chapter or region? An automated report is generated and sent to the leadership of each chapter or group. Those reports go out weekly or monthly depending on the preference of the leadership.

How do I add pictures to the group site? Navigate to the group home page (on the front end) and from the group admin tool bar select "Manage Photo Albums." Enter an album name into the "Add a New Album" field and click the submit button to create the album. Select the album name to edit the photos within the album. On this page, either drag and drop the photos from your computer into the area labeled "Drop photos here or click to upload" or select anywhere within this area to bring up an Open file menu from which you can select the photos from your computer. Once complete, copy the URL of the photo gallery page from the browser's address bar. You can then link directly to this group's photo gallery from your menu or from a link within any page on the site.

Contact Us

Florida A&M University
National Alumni Association

P.O. Box 7351
Tallahassee, FL 32314-7351
Phone: (850) 599-3861/3707
Fax: (850)561-2691